A Dubai resident’s quick action on social media led to speedy road repairs in Al Karama. After spotting a pothole, the resident reported it directly to the Roads and Transport Authority (RTA) via Instagram. The RTA immediately responded, asking for details and the exact location. Within just two days, the pothole was completely repaired, restoring smooth traffic flow in the area. The incident highlights the effectiveness of RTA’s customer service and their commitment to ensuring road safety and convenience. It also shows how community participation can play a vital role in keeping Dubai’s infrastructure well-maintained.
